Frequently Asked Questions
Everything you need to know about your AnimalBiome fashion experience.
What is the typical shipping time for my order?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled fibers in over 80% of our seasonal collections to minimize environmental impact.
How should I care for my AnimalBiome garments?
To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and laying flat to dry rather than using a tumble dryer.
Do you offer gift cards?
Yes, digital gift cards are available for purchase on our website and are delivered instantly via email with no additional processing fees.